gtk99 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the gtk99 platform ("Platform", "we", "our") and the user ("you", "member"). By using the gtk99 website, mobile version, or any related services, you are considered to have given your full and unconditional consent to these Terms.

If you disagree with any part of these Terms, please refrain from using the gtk99 platform. These Terms may change from time to time, and continuing to use the platform after any changes means you have accepted the updated Terms.

To open an account on gtk99 and use the platform's services, the following eligibility requirements must be met:

• You must be at least 21 years old. This platform is open only to those aged 21 or above.
• You must provide accurate and truthful information at the time of registration.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• You must confirm that you are not accessing the platform from a restricted region.
• All transactions must be carried out using your own legitimate personal funds.

2.1 Verification Process

gtk99 may request a national identity card, passport, or other government-issued documents for identity verification at any time. gtk99 reserves the right to hold withdrawals until verification is complete. Providing false information may result in immediate account closure.

2.2 Use of Proxy and VPN

Accessing the platform using any VPN, proxy, or similar software reserves gtk99 the right to cancel the account and forfeit any deposited funds.

The security of your gtk99 account is entirely your responsibility. Keep your password confidential and do not share it with anyone. If you suspect any unauthorized access to your account, notify our support team immediately.

You are solely responsible for all transactions and gaming activity carried out from your account. gtk99 bears no liability for losses resulting from unauthorized access, but we will make every effort to provide assistance.

gtk99 provides secure and fast payment methods. Below is a detailed description of our deposit and withdrawal policy:

4.1 Deposit Policy

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits are generally processed instantly. Contact the support team if there is a delay.
• Only deposit using a payment method registered in your own name.

4.2 Withdrawal Policy

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 10–45 minutes.
• Withdrawal requests from verified accounts are processed faster.
• Withdrawals will always be made to the same method used for the deposit.
• Unusual withdrawal requests without valid reason may be subject to additional verification.

4.3 Anti-Money Laundering

gtk99 is committed to preventing money laundering and terrorist financing. For this purpose, we follow KYC (Know Your Customer) procedures and reserve the right to investigate suspicious transactions.

All bonus offers from gtk99 are subject to specific terms. By accepting a bonus, you are considered to have automatically agreed to the associated terms.

5.1 Welcome Bonus

• New members will receive a 100% bonus up to ৳20,000 on their first deposit.
• A 15x wagering requirement must be met before bonus funds can be withdrawn.
• There is a set time limit for completing the wagering requirement — details are provided at the time of bonus activation.
• The welcome bonus can only be used once per account.

5.2 Ongoing Promotions

gtk99 regularly offers various promotional offers. Each offer has its own terms, which are clearly stated in the offer announcement. If misuse of promotional benefits, coordinated betting, or bonus arbitrage is found, the relevant account's bonus may be cancelled and the account may be suspended.

5.3 VIP Program

Regularly active members can participate in the gtk99 VIP program. There are four tiers:

• Bronze — weekly cashback up to 0.4%
• Silver — weekly cashback up to 0.8%
• Gold — weekly cashback up to 1.1%
• Platinum — weekly cashback up to 1.5%

Members can advance to higher tiers based on continued activity and gaming. Special benefits and priority service are provided at each tier.

gtk99 is committed to ensuring a fair and transparent gaming environment for all members. All games on our platform use certified Random Number Generator (RNG) technology, which keeps every outcome impartial and unpredictable.

6.1 Game Disputes

If a dispute arises over the outcome of any game, the platform's server logs will be considered the final basis for the decision. If a game is interrupted mid-session due to a technical fault, gtk99 will assess the situation and attempt to provide a reasonable resolution.

6.2 Betting Limits

Each game has a set minimum and maximum betting limit, which is displayed in the game interface. gtk99 reserves the right to change the betting limits for any member.

The following activities are strictly prohibited on the gtk99 platform and may result in account closure and legal action:

• Operating multiple accounts or creating accounts using a third party's identity.
• Coordinated betting, bonus arbitrage, or system exploitation with the intent to unfairly obtain bonus benefits.
• Using automated bots, hacking software, or any other technological advantage.
• Any fraudulent activity directed at the platform's systems or other members.
• Conducting transactions using funds from illegal sources.
• Harassing or abusing other members.
• Exploiting platform vulnerabilities or technical errors.

gtk99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Providing false or misleading information.
• Failure to respond to an identity verification request.
• Suspicious financial transactions or concerns about money laundering.
• Extended inactivity (generally more than 12 months).

Members may also request closure of their account at any time through the support team. Valid balances may be withdrawn before account closure, however balances in accounts closed due to prohibited activities may be forfeited.

gtk99 places the highest priority on responsible gaming. We believe gaming is a form of entertainment and should never be a source of financial stress or emotional hardship.

The following responsible gaming features are available on our platform:

• Self-set deposit limits.
• Self-set gaming time limits.
• Temporary break or self-exclusion option.
• Referral to professional support.

If you are experiencing a gaming problem, please visit our Responsible Gaming page or contact our support team directly.

gtk99 places the greatest importance on protecting your personal information. Our platform uses SSL encryption technology to keep data transmission and storage secure. For a detailed description of our data collection, use, and protection policy, please visit our Privacy Policy page.

Your personal information will not be sold to third parties under any circumstances. However, information may need to be shared with relevant authorities for legal obligations, security investigations, or fraud prevention.

All content on the gtk99 platform — logos, designs, software, text, graphics, and games — are the intellectual property of gtk99 or its associated licensors. Copying, distributing, modifying, or using these materials for commercial purposes without our written permission is strictly prohibited.

Platform users are granted only a limited permission to use the platform's services for personal and non-commercial purposes.

To the maximum extent permitted by applicable law, gtk99 will not be liable for any loss arising from the following:

• Loss of a game session due to internet disconnection or technical disruption.
• Errors in third-party software or systems.
• Account losses due to your own security negligence.
• Unforeseen circumstances (force majeure) such as natural disasters, cyberattacks, or government restrictions.

Under no circumstances will gtk99's total liability exceed the amount you deposited during the period related to the relevant incident.

gtk99 reserves the right to change, amend, or update these Terms at any time. For significant changes, we will make an effort to publish a notice on the platform or inform you at your registered email address.

Continuing to use the platform after updated Terms have been published means you have accepted the new Terms. We therefore recommend that you visit this page regularly.

For any questions, complaints, or disputes regarding these terms, please contact our support team. Our 24/7 live chat support provides service in Bengali at all times.

To submit a complaint, email us at: [email protected]

We take all complaints seriously and will try to provide a resolution as quickly as possible. If a resolution cannot be reached through us, independent dispute resolution will also remain available.

14.1 Related Pages

Visit the following pages for more details and to improve your experience:

• About Us — Learn more about gtk99.
• Privacy Policy — How your information is kept secure.
• Responsible Gaming — Safe gaming guidelines.
• FAQ — Answers to common questions.